Customer satisfaction sits at the heart of a successful business, and managing customer requests effectively is the lifeline of excellent customer service. Uhelp, an innovative Helpdesk Support Ticketing System, promises a comprehensive customer support and management solution with its feature-rich Laravel-based application. The Uhelp system keeps a record of customer requests and resolves issues based on their type, priority, and category, ensuring customers receive the service they need as swiftly as possible.
Uhelp Nulled is designed to offer a consistent and seamless support experience to customers. Its versatility and user-friendly interface make it a perfect choice for businesses, regardless of their size. The application is based on Laravel, which is known for its robustness, scalability, and security. One of the highlights of Uhelp is its Laravel Installer that allows for a hassle-free, step-by-step installation, requiring no programming knowledge.
Features
1. Effortless Installation
With Uhelp’s Laravel Installer, you can effortlessly set up the ticket management system using an easy-to-follow wizard installer. No programming knowledge is necessary, as the documentation guides you through the process.
2. Fortified Security
Uhelp – Helpdesk Support Ticketing System Nulled takes security seriously. It enables whitelisting or blacklisting countries for accessing the application and offers protection against DDoS and CSRF attacks.
3. Polished User Interface
Uhelp boasts a clean and professional-looking admin dashboard. There are three different dashboard designs – two for admin panel users and one for customers.
4. RTL Language Compatibility
This PHP Script supports right-to-left (RTL) layout compatibility, which can be enabled with a single click whenever an RTL language is selected.
5. Performance Analysis and Reports
Uhelp allows monitoring of employee activities and evaluating their performance through customer ratings. It also provides insights into ticket and customer statistics to improve customer service.
6. Enhanced Team Collaboration
The Group feature in Uhelp allows for the creation of teams by including employees in groups. These groups can be assigned to categories for a streamlined flow of tickets and enhanced customer service.
7. Support for Envato Authors
Uhelp is the ultimate choice for Envato authors with features such as manual license verification and verification in ticket submission.
8. Versatility for Non-Envato Authors
It is also suitable for non-Envato authors. You can toggle the Envato on/off switch in the settings and use Uhelp for multiple purposes.
Additional Advanced Features
- Roles Management
- Custom Fields
- Business Hours
- Live Notifications
- Knowledge Base
- Ticket History/Timeline
- Email-To-Ticket
- Projects Management
- Custom CSS & JS
- Captcha Security
- Social Logins (Facebook, Twitter, Gmail, etc.)
- File Upload Management
- Custom Notifications and Announcements
- Departments
- User Ratings
- Reports
- And much more!
Download Uhelp Helpdesk Support Ticketing System PHP Script
Uhelp is a ground-breaking Helpdesk Support Ticketing System that is built to transform customer support and management. With its plethora of features ranging from easy installation, fortified security, polished UI, RTL support, team collaboration, and extensive customization options, This PHP Script stands out as a comprehensive solution for businesses looking to offer unmatched customer support. Its adaptability for both Envato and non-Envato authors adds to its versatility. In a world where customer satisfaction is key, Uhelp is an investment that is bound to propel any business to new heights of customer service excellence.
